Privacy Policy

Effective Date: 06/07/2026
Website: mycoastalwatch.com
Business: Coastal Property Watch, a service of Stonebridge Strategic, Inc.

Coastal Property Watch respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request services, submit forms, communicate with us, or become a client.

By using this website or submitting information to Coastal Property Watch, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Phone number
Email address
Mailing address
Property address or general property location
Property type
Service request details
Desired visit frequency
Storm service interest
Vendor access requests
Emergency contact information
Property access details, if provided
Alarm, gate, lockbox, or key-related instructions, if provided
Messages, questions, or other information submitted through our website or by email, phone, text, or other communication methods

If you become a client, we may also collect information needed to create and maintain a property watch plan, including:

Property profile information
Authorized representative information
Vendor contact information
HOA, utility, or property-related contacts
Service preferences
Areas included or excluded from service
Photo preferences
Escalation instructions
Visit reports, notes, and photographs
Payment or billing information, if applicable

We do not request sensitive personal information unless it is reasonably necessary for the requested service.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through website hosting tools, analytics, cookies, server logs, or similar technologies. This may include:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website
Approximate location information
Website usage activity

This information helps us understand website traffic, improve the website, maintain security, and evaluate how visitors interact with our content.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies provided by our website platform, analytics tools, or third-party service providers.

Cookies may be used to:

Help the website function properly
Improve website performance
Understand visitor activity
Remember user preferences
Support website security
Measure marketing or advertising effectiveness, if applicable

You may be able to manage cookies through your browser settings or through any cookie banner or privacy preference tool provided on the website.

4. How We Use Information

We may use the information we collect to:

Respond to inquiries
Provide information about our services
Create property watch plans
Schedule property visits
Prepare and deliver property watch reports
Communicate with clients and authorized contacts
Document property observations
Coordinate authorized vendor access
Escalate concerns according to client instructions
Process payments or billing, if applicable
Improve our website and services
Maintain business records
Protect client property information
Comply with legal, regulatory, insurance, or contractual obligations
Prevent fraud, misuse, unauthorized access, or security issues

5. Property Information, Photos, and Reports

As part of our services, Coastal Property Watch may create property visit reports, notes, photographs, and related documentation.

These materials may include:

Exterior property photos
Interior property photos, if authorized
Photos of visible concerns or abnormal findings
Date and time of visits
Notes about areas observed
Notes about areas not observed
Client notifications
Escalation details
Vendor access documentation, if applicable

Property reports and photos are used for client service, documentation, quality control, internal review, insurance-related records, dispute resolution, and business recordkeeping.

We do not sell property reports, access information, or client property photos.

6. How We Share Information

We do not sell your personal information.

We may share information only when reasonably necessary to provide services, operate our business, or comply with law. This may include sharing information with:

Coastal Property Watch personnel
Stonebridge Strategic, Inc. personnel
Authorized contractors or service providers
Website hosting or technology providers
Payment processors, if applicable
Authorized vendors, when requested by the client
Emergency contacts listed by the client
Emergency services, utility providers, or public safety agencies when appropriate
Insurance, legal, accounting, or compliance professionals
Government authorities, when required by law

We may share property-related information with vendors or third parties only when authorized by the client, required by law, or necessary to respond to an urgent condition.

7. Vendor and Third-Party Services

We may use third-party services to operate our website, manage communications, process forms, store files, process payments, schedule services, or support business operations.

These third parties may have access to limited information necessary to perform their services. We expect service providers to use information only as needed to provide their services and to protect it appropriately.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

8. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information, property information, access details, reports, and photographs.

These safeguards may include:

Limiting access to authorized personnel
Using secure systems when available
Protecting client reports and records
Restricting access to property access information
Using password-protected accounts and business systems
Reviewing procedures for handling client information
Maintaining appropriate business practices for information storage and disposal

No system can guarantee complete security. Clients should avoid submitting highly sensitive information through unsecured channels.

9. Access Codes, Keys, and Property Access Information

Property access information is treated as confidential. This may include keys, gate codes, alarm codes, lockbox codes, garage instructions, entry instructions, vendor access instructions, or other property access details.

We use property access information only for authorized services and only according to the client’s service plan or instructions.

Clients are responsible for notifying Coastal Property Watch if access information changes, if access should be revoked, or if a key, code, alarm instruction, or authorized contact should be updated.

10. Data Retention

We retain personal information, property records, reports, photographs, communications, and business records for as long as reasonably necessary to provide services, maintain records, comply with legal or insurance obligations, resolve disputes, enforce agreements, and support business operations.

We may delete or archive records when they are no longer needed, unless we are required or permitted to retain them for legal, business, insurance, or operational reasons.

11. Your Choices

You may contact us to:

Update your contact information
Correct inaccurate information
Change communication preferences
Update property access instructions
Update emergency contacts
Request information about your records
Request deletion of certain information, subject to legal, contractual, insurance, or business recordkeeping needs

We may need to verify your identity or authority before making changes to client or property records.

12. Communications

If you submit a form, call, email, text, or otherwise contact Coastal Property Watch, we may use the information you provide to respond to you and communicate about services.

If you become a client, we may send service-related communications, including scheduling messages, reports, invoices, service updates, storm-related notices, or other operational communications.

You may opt out of non-essential marketing communications, but we may still send service-related or legally required communications.

13. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

14. Security Incidents

If we discover a security incident involving personal information, we will evaluate the situation and take appropriate steps in accordance with applicable law, contractual obligations, and business practices.

When required by law, we will provide notice to affected individuals or appropriate authorities.

15. Service Limitations

Coastal Property Watch provides Property Stewardship Observation services. We observe, document, report, and escalate obvious visible conditions within the authorized service scope.

This Privacy Policy does not alter the scope of services. Coastal Property Watch does not provide licensed home inspections, security patrol, law enforcement services, emergency response, property management, contracting, insurance adjusting, marine surveying, or damage assessment unless separately licensed, contracted, insured, and authorized.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the effective date above.

Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

Questions about this Privacy Policy may be directed to:

Coastal Property Watch
A service of Stonebridge Strategic, Inc.
Website: mycoastalwatch.com
Email: info@stonebridgestrategic.com
Phone: 202-900-5257

Property Watch Service for the Crystal Coast of North Carolina